FAQs
FAQs
Can I change my order once the order is being processed?
We package your products very soon after the order is placed which means your order cannot be changed once the status of your order has changed to “order processing”. This includes changing the delivery method, payment method, shipping address, color/quantity of items, or applying a discount.
How do I make sure I receive what I have ordered?
To ensure customer satisfaction, we encourage the customer to make sure they are receiving a laptop exactly as stated in the AD .
Customer must open the laptop during delivery with the delivery person and check
1. Cosmetic condition
2. Specifications
3. Functionality
If satisfied & happy with their purchase, customer will need to sign a form stating they are signing off acceptance of the laptop granted the laptop is exactly as stated in the AD .
Can I get my laptop repaired from Jolt Technologies?
Incase there is accidental damage of any sort to the laptop purchases from Jolt technologies, customer will be given flat rates for the repair .
Jolt Technologies will charge full repair cost to customers whose laptop has been bought from an outside source.
Jolt technologies does not sell repaired laptops - All laptops are imported from New York city directly to Pakistan - All laptops have gone through 4 different stages Apple MRI checks to making sure functionality is supreme.
Can I check out the laptop in person before I make the purchase?
Yes, you can book an appointment with us here [Insert Appointment Form Link].
Once you fill out the form, our representative will contact you to book an appointment date to check out the laptop in person before you make your payment.